Mobile: Are we forgetting to help our clients understand

Posted: 10/11/2012 in Marketing
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At the recent MRMW conference held in Amsterdam, Elias Veris from Insites Consulting showed how a mobile MROC application can boost responses and allow observational tasks to be included in community research. In this follow-up article, he discusses how people are using their smart phones and what are the core drivers for using it.

A couple of weeks ago, the MRMW conference took place in Amsterdam. A fine event, with many bright minds talking on how to use mobile as a method. I had the opportunity to present about mobile in MROC’s there too (the presentation is available here) and tremendously enjoyed the discussions I had with many of the other delegates. What struck me however, is how almost all discussions were about the method of mobile, and only very little were about mobile as ‘content’. In other words, how can we in the market research industry help our clients really understand how to use this new era of connectedness in their daily marketing practices?

To kick this discussion off, we have recently conducted a study among 800 + smartphone users in 4 countries (US, UK, The Netherlands and Belgium). Our aim? Finding out how smartphone users use their phone, and what the real drivers are of using it. And, how can brands tap into the power of mobile?


Check the full report here:

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